
The definition of "value" has evolved. In the past, a product's value was simply defined by its quality, price, and availability. Today, businesses add value in much more nuanced ways. Innovation, sustainability, and social responsibility have become integral parts of a product’s overall value proposition.
Innovation Beyond the Product
While product innovation remains a cornerstone of business strategy, companies are now also innovating in how they engage with consumers, how they deliver services, and how they manage their operations. A customer-centric approach that incorporates feedback and aligns with societal trends is more important than ever.
Interesting Fact: A 2020 McKinsey study found that 70% of consumer purchasing decisions were influenced by a company's sustainability efforts, showing just how powerful the value of "green" products has become in driving consumer behavior.
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